Privacy policy
Privacy Policy
Effective Date: Rev 1.1 June 2024
Williamsburg Foods, LLC, ("we," "our," or "us") operates the website www.bbqandspiceshop.com (the "Site"), which is hosted by Shopify, Inc. This Privacy Policy outlines the types of information that we collect from users ("you" or "your") of the Site, as well as how we use, disclose, and protect that information. By accessing or using the Site, you agree to the terms of this Privacy Policy.
Information We Collect
(a) Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, mailing address, phone number, and payment information when you place an order on our Site.
(b) Automatically Collected Information: We may also automatically collect certain information about your device and how you interact with our Site, including your IP address, browser type, operating system, referring URLs, pages viewed, and access times. This information may be collected using cookies, web beacons, and other tracking technologies.
(c) We use a third party payment processor(s) to process payments made to us. In connection with the processing of such payments, we do not retain any personally identifiable financial information such as credit card numbers. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers
Use of Information
We may use the information we collect for the following purposes:
(a) To process and fulfill your orders, including to communicate with you about your order and to provide you with customer support;
(b) To improve our products and services, and to customize your experience on the Site;
(c) To send you promotional emails about new products, special offers, or other information that we think you may find interesting;
(d) To analyze trends and statistics regarding the use of the Site; and
(e) To comply with applicable laws and regulations.
Disclosure of Information
We may disclose your information to the following types of third parties:
(a) Service Providers: We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or servicing you, such as payment processors, shipping carriers, and email service providers.
(b) Legal Requirements: We may disclose your information if required to do so by law or in response to a subpoena or court order.
(c) Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Pixel Tracking on Our Shopify Store
Our Shopify store uses pixel tracking to enhance your shopping experience and to better understand how you interact with our website. Here’s how we utilize pixel tracking:
- Data Collection: Pixel tracking allows us to collect non-personally identifiable information about your interactions on our site. This includes pages viewed, products clicked, time spent on the site, and your navigation path.
- Purpose of Data Collection: We use the collected data to analyze user behavior, optimize our website’s performance, and improve our marketing efforts. This helps us provide a more personalized shopping experience by showing you relevant products and offers.
- Third-Party Services: We may use third-party services, such as Facebook Pixel and Google Analytics, to assist us in collecting and analyzing this data. These services may also use the information collected to serve you targeted advertisements on other platforms.
- Data Sharing: We do not share your personally identifiable information with third parties for their own marketing purposes. However, anonymized data may be shared with our marketing partners to enhance our promotional strategies.
- Opt-Out Options: If you prefer not to have your data collected via pixel tracking, you can opt-out by adjusting your browser settings to block cookies or by using ad-blocking software. Additionally, you can opt-out of targeted advertising through various industry opt-out tools. You may utilize one such tool here: http://www.aboutads.info/choices
- Data Security: We are committed to ensuring the security of your information. Our Shopify store implements various security measures to protect the data collected through pixel tracking.
By continuing to use our Shopify store, you consent to the use of pixel tracking as described in this privacy policy. If you have any questions or concerns about our use of pixel tracking, please contact us at [your contact information].
Data Security
We take reasonable precautions and follow industry best practices to make sure your data is not inappropriately lost, misused, accessed, disclosed, altered or destroyed, both during transmission and once we receive it.
Your Choices
You may opt out of receiving promotional emails from us by following the instructions provided in those emails. Please note that even if you opt out, we may still send you transactional or administrative emails related to your orders or account.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time by posting a new version on this page. We will notify you of any material changes by updating the "Effective Date" at the top of this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at Williamsburgfoodsllc@outlook.com.
By using the Site, you consent to the collection and use of your information as described in this Privacy Policy.